Dear Customer, we want to thank you for your order and we hope that you will enjoy your bright new B.JOUX.
All B.JOUX are handcrafted out of sterling silver 925 either maintaining their silver white or have been gold, rose-gold or black plated.
In order to keep your beloved ones looking their best through time, you need to follow some steps.
- Everybody loves perfumes and body creams but you need to avoid the direct contact with your B.JOUX so that the gold, rose gold and black color on the surface will last longer.
- When treating yourself, avoid treating your B.JOUX as well. If you are having a shower, going for a swim or a spa, you need to take off your B.JOUX.
- Proper storage is important to avoid damages. Keep each one of them in its box but make sure you’ve fasten the chain catches before hand.
- All B.JOUX silver pieces that haven’t been plated can find their sparkle again by using special silver polish products that you may find on the market or by using a soft eraser and rubbing in the direction of the grain.
By following our tips you will be able to enjoy your B.JOUX for much longer.
But you should always keep in mind that you can not avoid the alteration of the color of the plating, you can only slow down the procedure.
You can always refresh your B.JOUX and make it look bright as new by sending it to us for retouching which means a new plating.
And because it makes us happy to see you happy with your chosen one, we offer you the very first plating for free!
We would be happy to repair your B.JOUX, so if anything happens please don’t hesitate to contact us via email. Send us a photo and we’ ll quote you a price and a time frame.
We don’t like to rush things up so most repairs can take between 4-6 weeks but we’ll make sure that your item will be brand as new, ready to be loved, yet again.