Privacy policy

Data protection

The protection of your privacy is very important to us. Below we inform you in detail about the handling of your private data.

Storage of access data in server log files

You can visit our websites without giving any personal information. We only store access data in so-called server log files, such as the name of the requested file, the date and time of the retrieval, the amount of data transferred and the requesting provider. These data is evaluated solely to ensure trouble-free operation of the site and to improve our offer, but does not allow us to draw any conclusions about you.

Data collection and use for contract processing and opening a customer account

We collect personal information if you voluntarily provide it to us during the order process, when contacting us (for example, by e-mail) or when opening a customer account. Which data are collected, can be seen from the respective input forms. We use the data provided by you to fulfill the contract and process your inquiries. After completion of the contract or deletion of your customer account, your data will be blocked for further use and deleted after expiry of the tax and commercial retention periods, unless you have expressly consented to a further use of your data or we reserve the right to use the data, which is legally permitted and about which we inform you below. The deletion of your customer account is possible at any time by contacting us through one of the  contact options mentioned in the imprint.

Shopping as a guest

On this website shopping is also possible as a guest. If you order as a guest, only the data required for the processing of your order will be requested. During the purchase process you will have the choice to register as a user or to continue as an unregistered user.

Data transfer necessary to fulfill the contract

In order to fulfill the contract, we will pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the order process, we will forward payment data collected to the credit institution commissioned with the payment and any payment service providers commissioned by us to process the payments or to the selected payment service. Some of the selected payment service providers also collect this data themselves, provided that you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the privacy policy of the respective payment service provider applies.

Data usage when registering for the e-mail newsletter

If you subscribe to our newsletter, we will use the data required or separately provided by you to regularly send you our e-mail newsletter according to your consent. The deregistration from the newsletter is possible at any time and can be done either by contacting us through one of the  contact options mentioned in the imprint or via a dedicated link in the newsletter itself.

Use of cookies

In order to make the visit to our website more attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, e.g. after closing your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies). You can set your browser options so that you are informed about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for specific cases or in general. Failure to accept cookies may limit the functionality of our website.

Use of Google (Universal) Analytics for web analytics

This website uses Google (Universal) Analytics, a web analytics service provided by Google Inc. (www.google.com). Google (Universal) Analytics uses methods that allow you to analyze the use of the website, such as so-called “cookies”, text files that are stored on your computer. The generated information about your use of this website is usually transmitted to a Google server in the USA and stored there. By activating IP anonymisation on this website, the IP address will be shortened prior to transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. The anonymized IP address provided by Google Analytics within the framework of Google Analytics will not be merged with other data provided by Google.

You can prevent the collection of the data (including your IP address) generated by the cookie and related to your use of the website from Google as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en

Secure data transfer

Your personal data is securely transmitted by encryption. This applies to your order and also to the customer login. We use the coding system SSL (Secure Socket Layer). Furthermore, we secure our websites and other systems by technical and organizational measures against loss, destruction, access, modification or dissemination of your data by unauthorized persons. The transmission of information via the internet or over mobile networks is never completely secure. We will do our best to protect your personal data, but we cannot guarantee the security of your data transmitted to the websites or over mobile networks; any transmission is at your own risk.

Right to information and contact

You have the right to free information on the data stored about us as well as a right to correct, block or delete this data. For questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data and revocation of granted consent or objection to a particular use of data, please contact us directly via the contact details in our imprint.

December 2017